What are the Massachusetts junk fee rules for businesses?
Quick answer
Since September 2, 2025, Massachusetts businesses must show the total price, with every mandatory fee, whenever they show a price, explain trial and auto-renewal terms clearly, and let customers cancel as easily as they signed up (940 CMR 38.00). The Attorney General can seek a civil penalty of up to $5,000 for each violation (M.G.L. c. 93A, section 4).
Key facts and official sources
| Item | What the law says | Source |
|---|---|---|
| Rule | 940 CMR 38.00, Unfair and deceptive fees (Attorney General) | Official source |
| Enforceable | September 2, 2025 | Official source |
| Pricing | Total price including mandatory fees, shown more prominently than other price information | Official source |
| Subscriptions | Clear renewal terms, cancel as easily as enrolling, advance written renewal notices | Official source |
| Penalty | Up to $5,000 per violation (M.G.L. c. 93A, section 4) | Official source |
| Last verified | October 15, 2026 | Astor Ventures |
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FAQ
Do the Massachusetts junk fee rules apply to restaurants?
Yes, they apply to businesses across industries. The AG guidance specifically answers whether mandatory service charges for large parties are allowed; read it before setting your menu.
Is there a Massachusetts auto-renewal law?
Yes. 940 CMR 38.00 covers automatic renewals, trial offers and recurring charges: clear disclosures before purchase, easy cancellation and advance renewal notices.
What is the penalty?
The Attorney General can seek up to $5,000 per violation under M.G.L. c. 93A, section 4, and consumers can bring private actions.
Is this legal advice?
No. General information only.
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