Does your website or online ordering add a fee at checkout in Oregon?
Quick answer
Do you sell or take bookings online in Oregon and add a service, booking or kitchen fee at checkout? Since January 1, 2026 the price you show online has to include every fee the buyer must pay. Taxes, real shipping costs and a fee based on distance or the buyer’s choices can be added, if shown clearly before payment. The state can seek up to $25,000 per willful violation. Law: ORS 646A.087.
Last verified October 15, 2026 against the official text. Not legal advice.
If you run an Oregon restaurant or cafe with online ordering, a salon, spa, gym or studio with online booking, a hotel, or any shop or service business that shows prices online, this rule has applied since January 1, 2026. The typical problem: a menu or booking page that looks cheaper because a “service fee,” “convenience fee” or “kitchen fee” only appears on the last checkout screen.
The fix is usually simple: build the fee into the price, or move it into one of the three exceptions the law allows and show it clearly before the buyer pays. This kit walks you through it in one afternoon: the law quoted word for word, a fee audit that sorts each of your fees, and ready-to-paste wording for every place a price appears online.
- ✓Plain-English checklist with ORS 646A.087 quoted word for word, exceptions and penalties
- ✓Excel fee audit that sorts each fee under the statute’s three exceptions, with a verdict per fee
- ✓Price-touchpoint tracker (website, online menu, booking page, app, Google, social, delivery apps, ads) and change log
- ✓Website banner and all-in price lines
- ✓Checkout wording for distance- or selection-based service fees, plus shipping and tax lines
- ✓Booking page, online ad and phone script wording, and a developer change request
- ✓Notice tracker with the 10-day reply clock under ORS 646.632
- ✓Official oregonlegislature.gov URLs and the verified $25,000 civil-penalty wording
Blank templates from the public law. Not legal advice, and it does not decide whether a specific fee of yours fits an exception. Covers ORS 646A.087 (Oregon SB 430, in force January 1, 2026). English only.
- ✓Instant download after payment
- ✓Official sources listed in the kit
- ✓12-month re-download access
- ✓Secure checkout by Stripe
Frequently asked questions
When did the Oregon all-in online price law take effect?
Senate Bill 430 (2025 Regular Session) became Oregon Laws 2025, chapter 311, codified at ORS 646A.087. The bill has no special effective date, so under ORS 171.022 it took effect on January 1, 2026.
Who does ORS 646A.087 apply to?
Any “person that offers or sells goods or services online” (ORS 646A.087(1)): restaurants with online ordering, salons and spas with online booking, gyms, studios, hotels, ticket sellers, retailers and service businesses that show prices on a website, app or online ad. Certain financial institutions making federal disclosures and broadband providers using the federal label are excluded (subsection (3)).
Which fees can stay out of the price shown online?
Only three, under ORS 646A.087(1): “(a) Taxes or fees that a governmental body imposes on the transaction; (b) Reasonable charges that the person actually incurs to ship the goods or provide the services to the purchaser; or (c) A service fee that is calculated according to distance or a purchaser’s selections, except that the person must disclose the service fee prominently before the purchaser agrees to pay.” Every other fee the buyer must pay has to be inside the price shown.
Can I still charge a service fee or booking fee?
Yes, the law does not ban fees. It controls how prices are shown online. A flat mandatory service, booking, convenience or kitchen fee has to be built into the price shown, unless it fits one of the three exceptions. This kit does not decide whether a particular fee of yours fits an exception.
What is the penalty for a violation?
A violation is an unlawful practice under ORS 646.608 (ORS 646A.087(2); ORS 646.608(1)(cccc)). Under ORS 646.642(3), if a court finds willful use of an unlawful practice, the state can recover “a civil penalty to be set by the court of not exceeding $25,000 per violation.” Under ORS 646.638(1), a customer who loses money because of a willful violation can sue for “actual damages or statutory damages of $200, whichever is greater,” plus possible punitive damages and attorney fees. This kit does not decide whether a particular practice is a violation.
Does it apply to prices on paper menus or in-store signs?
The law is written for a business that offers or sells goods or services online and covers the price it advertises, displays or offers. The kit focuses on websites, apps, online ordering, booking pages and online ads, and includes matching wording you can reuse in the store so your prices stay consistent.
Is this legal advice?
No. This page and the kit are general information and blank templates built from the public law. They are not legal advice, are not tailored to your business, and buying a kit does not create a lawyer-client relationship. For your own situation, ask an Oregon licensed attorney.
Official sources
- ORS 646A.087 — Sale of goods or services online; price advertisements, displays or offers
- SB 430 (2025 Regular Session), Oregon Laws 2025, chapter 311
- SB 430 enrolled bill text
- ORS 646.608(1)(cccc), 646.632, 646.638 and 646.642 — Unlawful Trade Practices Act: unlawful practice, enforcement, private action, civil penalties
- ORS 171.022 — Effective date of Acts (January 1 after passage)
- Oregon Department of Justice — Consumer protection for businesses
Law text checked against the official sources above on October 15, 2026. General information, not legal advice; laws change, so check the current official text before you rely on it.
Who wrote this and how it was checked
Written and maintained by Astor Ventures. We publish template kits built from public law; we are not a law firm, and no attorney has reviewed this page.
- Last verified: , against ORS 646A.087, ORS 646.608, 646.632, 646.638 and 646.642 and ORS 171.022 on oregonlegislature.gov, and the SB 430 measure history on olis.oregonlegislature.gov.
- Next scheduled check: quarterly, or sooner if ORS 646A.087 is amended or the Oregon Department of Justice publishes guidance.
- Found an error? Email [email protected] and we will correct the page and the kit.