What is the CUTPA / Connecticut click-to-cancel fine?
Quick answer
Up to $5,000 per willful violation. Connecticut's auto-renewal and continuous-service rules (C.G.S. 42-158ff, as amended by P.A. 25-44) are enforced as unfair trade practices under CUTPA. For a willful CUTPA violation the Attorney General can seek a civil penalty of not more than $5,000 for each violation (C.G.S. 42-110o(b)). Violating a temporary restraining order or injunction can cost up to $25,000 per violation (42-110o(a)). The click-to-cancel duties apply from July 1, 2026.
Key facts and official sources
| Item | What the law says | Source |
|---|---|---|
| Law | C.G.S. 42-158ff as amended by P.A. 25-44 | Official source |
| Effective | July 1, 2026 | Official source |
| Click-to-cancel duties | Annual renewal reminder; cancel button/link, replyable email and/or phone; cancel voicemails within one business day | Official source |
| CUTPA link | Violations are unfair trade practices under C.G.S. 42-110b | Official source |
| Willful civil penalty | Up to $5,000 per violation (C.G.S. 42-110o(b)) | Official source |
| Injunction / TRO penalty | Up to $25,000 per violation (C.G.S. 42-110o(a)) | Official source |
| Last verified | October 18, 2026 | Astor Ventures |
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FAQ
Does every mistake cost $5,000?
No. The $5,000 civil penalty in 42-110o(b) applies when the court finds a willful CUTPA violation in an Attorney General action.
What must a Connecticut business offer for cancel?
A clear online cancel link or button, a replyable email address, and/or a phone number, plus handling of cancel voicemails within one business day (42-158ff).
Is there also a private CUTPA suit?
CUTPA allows private actions for actual damages and possible punitive damages and attorney fees; the $5,000 figure is the AG civil penalty, not a private statutory minimum.
Is this legal advice?
No. General information only.